Society for Industrial and Applied Mathematics (SIAM) is looking for a front desk Receptionist to work as part of its Customer Service (CS) team. This position requires punctuality with a strong work ethic. The Receptionist position creates a positive first impression for SIAM and manages the daily responsibilities for a variety of SIAM support and customer service needs.
Duties include managing incoming phone calls, emails from website and generic CS mailboxes, office attendance, greeting visitors, sorting and distributing mail and special projects. This position also handles a variety of backup duties for the Customer Service group such as database address updates, order entry and set up and processing membership packets.
The ideal candidate must demonstrate professionalism and responsiveness to customers and staff and must possess the ability to learn and understand database functionality as it applies to their job. The candidate must have excellent verbal and written communication skills and be a team person willing to take the initiative and make the extra effort to always provide excellent customer service.
- 2 years front desk, customer facing experience, bachelor’s degree a plus
- Excellent verbal and written communication skills
- Ability to work independently and have excellent time management skills
- Must be punctual daily
- Proficient in MS suite, technology savvy, experience working in Personify a plus
- Ability to proactively problem solve and assess big picture organization needs
Society for Industrial and Applied Mathematics (SIAM) is an international community of 14,500+ individual members. Almost 500 academic, manufacturing, research and development, service and consulting organizations, government, and military organizations worldwide are institutional members. SIAM was incorporated in 1952 as a nonprofit organization to convey useful mathematical knowledge to other professionals who could implement mathematical theory for practical, industrial, or scientific use. SIAM continues today to advance the application of mathematics and computational science to engineering, industry, science, and society. EOE.